Frequently Asked Questions
Everything you need to know about First Aid Beauty products, orders, and skincare solutions.
Are First Aid Beauty products safe for sensitive skin?
Yes, all our products are formulated to be safe for sensitive skin. They are allergy-tested, fragrance-free, and dermatologist-recommended to ensure they deliver results without irritation.
Does First Aid Beauty test on animals?
No, we are a PETA-certified cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we ask others to test on our behalf.
What is your return policy?
We want you to love your skin. If you are not completely satisfied with your purchase, you can return your products within 30 days of the purchase date for a full refund.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products non-comedogenic?
Many of our products, including our best-selling moisturizers, are formulated to be non-comedogenic, meaning they are designed not to clog pores.